That's what I say… Gamma

So it was nice weather this weekend. And I saw a lounge sofa that would be the perfect accessory for the weekend and before I knew it, I heard myself say, “I'll take this one.” to the friendly gentleman at Gamma. I could only order that online. Wokeee. No problem. Laptop opened and ordering it was. I do that more often. But at the moment of payment, the discount suddenly disappeared magically. That was a hundred euros, so I did it again. ‘This discount code has already been used’, appeared in red letters. “Nooo, not used, just typed in, but not processed,” I shouted at the computer but it didn’t listen.

I called. “Come by the store, and we’ll order it together.‘ So said, so done. At the online order kiosk (why didn’t they point that out to me right away?) in the store, I got to work with a friendly gentleman. Even with him, the discount disappeared exactly at the moment of payment. But he was not easily caught and pulled another discount card from his pocket and voilà: it was arranged.

I thought so. Friday it was delivered. Just in time for the weekend, so that worked out perfectly. I arranged for someone to open the door for the delivery person and made sure the coffee was ready. The phone rang. Not at the door, but on the phone. The sofa wasn’t coming Friday, but Saturday. Okeee. Well, between 10:00 and 13:00, so we could still enjoy it all day.

“We’ll pick up your sofa and won’t bring a new one. But you can order one again.”
one.”

The sofa arrived and we happily got to work. But where were the screws? That’s going to be tricky to assemble. We called again. Ah, the screws. Stupid, stupid, stupid. We could pick them up at Schiphol. At Schiphol? So I pay thirty euros for delivery and you’re making me drive to Schiphol on my free Saturday? I don’t think so.

“You know what,” said the voice on the other end who of course couldn’t do anything about it either, “on Monday we’ll pick it up and immediately bring a new sofa.” I sighed and decided to accept it.

Until I drove up yesterday and saw the ‘old’ sofa still standing in my garden. No sofa had been picked up and certainly no sofa had been delivered. So we called again. What went wrong? They didn’t know. But they had a solution. “We’ll pick up your sofa and won’t bring a new one. But you can order one again.”

I keep sighing. That’s what I say: Gamma.

Kafka in miniature. Maybe you have similar this-can’t-be-happening stories. Share them with me. Then at least we can laugh about it together. May-britt@amayzine.com.